Medical social worker consulting compassionately with patient at hospital bedside.
Executive-Level Medical Social Work

When the momentis critical,experience matters.

Katherine D. Jones, MSW

Medical Social Worker | Emergency Department Case Management | Crisis Intervention

Helping patients and families navigate life's most difficult moments through compassionate advocacy, thoughtful clinical assessment, and coordinated care.

Level I Trauma Center Experience Master of Social Work (MSU) 10-Staff Supervision Experience
Professional portrait of Katherine D. Jones, MSW

Katherine D. Jones

Master of Social Work · MSW

Home

At a glance

The headline before you scroll

A quick, scannable summary of Katherine's verified professional profile for busy hiring managers.

Current roleED Case ManagerMedical Social Worker — Emergency Department, Hurley Medical Center (Feb 2022–Present).
EnvironmentLevel I TraumaCrisis intervention and psychosocial assessment in a high-acuity setting.
EducationMSW · BSWMaster of Social Work (MSU) and Bachelor of Social Work (UM-Flint).
LicenseActive MSW (Clinical)State of Michigan Masters Social Worker (Clinical) · License #6801121353 · Active through 12/02/2028.
Leadership10 staff supervisedPrevious supervision of 10 employees in public-sector administration.
Breadth3 sectorsExperience across healthcare, community services, and public administration.
Official State of Michigan licensing verification: Masters Social Worker with Clinical Specialty certification, License #6801121353, Active in Genesee County.

Education and credentials

Knowledge. Preparation. Professional commitment.

State of Michigan — Verified Active Licensure

Licensing and Regulatory Affairs (LARA)

Active

Michigan Social Work License

Masters Social Worker with Clinical Specialty certification — current and in good standing.

Verified name on record:Katherine Deneen Jones

View Official Public Record
License Type

Masters Social Worker

Specialty: Clinical

License Number

6801121353

County: Genesee

Issue Date

12/02/2025

Specialty: 12/02/2025

Expiration Date

12/02/2028

Current & in good standing

Official State of Michigan Masters Social Worker (Clinical specialty) license — Active through December 2, 2028.

Academic Preparation

01

Michigan State University

Master of Social Work

02

University of Michigan–Flint

Bachelor of Social Work

03

Mott Community College

Social Work studies

Elegant university library interior with social work and healthcare textbooks, warm natural light, no people.

A foundation built on rigorous social work education.

The difference experience makes

You can train someone for a position. You can't instantly give them years of perspective.

From emergency department crisis intervention to medical case management, community resource coordination, and organizational leadership, Katherine brings a professional background shaped by responsibility, compassion, and service.

Hospital clinical workstation with medical charts, computer monitors, and diagnostic resources.Clinical Judgment

Calm in Complex Moments

Experienced in assessing patients and families facing trauma, mental health crises, substance-related emergencies, and complicated healthcare transitions.

Quiet and compassionate healthcare consultation room with comfortable seating and natural daylight.Compassionate Advocacy

The Human Side of Healthcare

Advocating for patients and families, connecting individuals with essential resources, and helping people navigate difficult decisions with dignity.

Modern healthcare administrative conference room overlooking the medical campus.Organizational Perspective

Experience Beyond the Bedside

A background that includes staff supervision, process implementation, cross-functional communication, and public-sector administration.

Where clinical experience meets leadership

She understands the patient. The family. The team. And the system.

Effective social work requires more than knowing what needs to happen. It requires knowing how to help people and organizations move forward.

Organized healthcare leadership office with clinical resource binder, stethoscope, and warm natural lighting, no people.
Administrative Structure

Where clinical assessment meets operational and organizational oversight.

Bright hospital nursing station with clinical monitors and organized care charts, no people.
01

Emergency Department Expertise

  • Psychosocial assessments
  • Trauma and crisis intervention
  • Mental health and substance abuse assessments
  • Complex patient and family support
  • Discharge planning
  • Community referrals and placement coordination

An uncommon path

Most MSW graduates go straight to clinical. Katherine didn't.

Three decades of service built a perspective that combines operational leadership with bedside clinical work — a combination most applicants can't offer.

Phase 011993 – 2017

Public-sector leadership

Genesee County Register of DeedsGenesee County 7th Circuit Court
  • Supervision of 10 employees
  • Operational systems & software implementation
  • Budget, payroll & public communication
Phase 022018 – 2021

Community services

Valley Area Agency on Aging
  • Person-centered needs assessments
  • Medicare & Medicaid assistance
  • Community education & resource navigation
Phase 032021 – Present

Clinical social work

McLaren Lapeer Region HospitalHurley Medical Center
  • ED case management & crisis intervention
  • Level I trauma psychosocial assessment
  • Mentoring new hires & interns

Her professional journey

A career built on service. A perspective built through experience.

Close-up of a clinical desk with a care plan, discharge paperwork, and a stethoscope, no people.

Three decades of service across healthcare, community, and public-sector work.

  • Level I trauma environment
  • Patient and family psychosocial assessments
  • Crisis support and counseling
  • Mental health and substance abuse assessments
  • Complex discharge planning
  • Collaboration with medical teams
  • Mentoring new hires and social work interns
  • Client and family assessments
  • Individual and family interventions
  • Resource coordination
  • Case documentation
  • Interdisciplinary collaboration
  • Quality reviews and regulatory compliance
  • Person-centered needs assessments
  • Medicare and Medicaid assistance
  • Community education and outreach
  • Resource navigation
  • Program eligibility counseling
  • Court administration
  • Mediation coordination
  • Scheduling and records
  • Communication with judicial and legal staff
  • Supervision and staff development
  • Operational systems
  • Public-sector administration
  • Budget and payroll-related duties
  • Public communication
  • Process improvement and software implementation

Match your need

Tell us what your team needs. See where it shows up.

Select the capabilities your role requires. Katherine's documented experience appears below — drawn only from her résumé, nothing invented.

Select one or more to see matching experience.

Select one or more capabilities above to see where each shows up in Katherine's documented experience.

A different kind of value proposition

More than a job description. A broader perspective.

Warm professional healthcare office desk with care coordination materials and resources, no people.

The role asks for the essentials. Katherine brings the essentials — and more.

What the Role Requires
  • Assess patient needs
  • Coordinate care
  • Support families
  • Collaborate with providers
  • Manage documentation
What Katherine Also Brings
  • Emergency department crisis experience
  • Mentorship and team support
  • Public-sector leadership experience
  • Organizational and process knowledge
  • Experience navigating complex human situations

The right professional doesn't simply understand the responsibilities. She understands the people and systems those responsibilities affect.

A moment that matters

For a family in crisis, it is never just another case.

A quiet, welcoming hospital family waiting lounge with warm natural light.A family arrives, and waits.1
A compassionate consultation desk with care resources and materials.Someone helps them understand their options.2
A hospital care coordination station and planning center.A team coordinates what happens next.3

Behind every assessment is a person. Behind every discharge plan is a family. Behind every referral is an opportunity to help someone move toward greater stability.

Katherine's professional experience reflects the importance of bringing clinical assessment, compassionate communication, and practical resource coordination together when they are needed most.

All scenes are illustrative and do not depict actual cases, patients, or documented personal accomplishments.

Why leaders should meet Katherine

Your next great hire may bring more than you expect.

Calm, orderly hospital corridor with soft natural light and teal accents, no people.

The kind of professional who steadies the whole floor.

01

High-acuity experience

Experience working in a high-acuity emergency department environment.

02

A broader background

A background spanning healthcare, community services, and public administration.

03

Interdisciplinary collaboration

Experience collaborating with interdisciplinary teams.

04

Supervision and mentorship

A history of staff supervision and mentorship.

05

Person-centered approach

A person-centered approach to complex patient and family needs.

The interactive résumé

Explore her professional background

Official PDF provided directly upon employer request. Click below to email Katherine directly.

Download Katherine's Résumé

Professional Summary

Verified Résumé Details

Medical social worker with emergency department case management and crisis intervention experience, complemented by a background in community services and public-sector administration. Brings clinical assessment, care coordination, mentorship, and organizational perspective to complex patient and family situations.

Professional portrait of Katherine D. Jones, MSW

Katherine D. Jones, MSW

Medical Social Worker · Flint & Genesee County, MI

Book a conversation

Request a 30-minute conversation

Choose a preferred window and format. Katherine will confirm the exact time personally — usually within one business day.

Preferred format
Preferred window
Duration
Your request
Format
Phone
Window
Weekday mornings
Duration
30 minutes
Request this time

This sends a prefilled email to Katherine. She will confirm the exact time and details personally.

The interview invitation

Some résumés deserve a second look. Some professionals deserve a conversation.

Explore how Katherine's experience in medical social work, crisis intervention, care coordination, and organizational leadership may align with your team's needs.

Professional portrait of Katherine D. Jones, MSW

Katherine D. Jones, MSW

Medical Social Worker · Emergency Department

Employer inquiry

Start a conversation with Katherine

Hiring managers and clinical leaders are invited to share details about the opportunity. Katherine will respond personally.

Preferred Interview Format

Your inquiry is sent to Katherine and recorded for follow-up. Prefer email? Reach mossjones10@gmail.com.

Request an Interview